Equipment Support

Find how-to-videos, product manuals, and warranty registration.

Manuals & How-To Videos

Bottom Loading Dispensers

Rental Bottom-Load Dispenser with Single-Cup Coffee Brewer

Item No. 41000571

View Details

Documents

Cleaning Instructions:

English Spanish
Quick Setup Guide:

English Spanish
User Manual:

English Spanish
Spec Sheet:

English Spanish

Videos

AquaCafe Setup

AquaCafe Cleaning

Storm Bottom Load Hot & Cold Cooler

Item No. 41000563

View Details

Documents

User Manual:

English Spanish
Quick Setup Guide:

English Spanish
Spec Sheet:

English Spanish
Cleaning Instructions:

English Spanish

Videos

500 Series Guide

500 Series Storm SmartFlo: How to replace Water Cartridge

Primo hTRIO Black Bottom Loading Water Dispenser with Single-Serve Coffee Machine Built-In

htrio-bottom-load-water-dispenser-with-single-serve-coffee-k-cup-machine-built-in-black

Item No. 45100039

View Details

Documents

User Manual:

English Spanish
Spec Sheet:

English Spanish
Quick Setup Guide:

English Spanish

Videos

Coffee & Tea On Demand with The hTRIO Bottom-Loading Water Dispenser

Rental Bottom Load Hot & Cold Dispenser

Item No. 41000900

View Details

Documents

User Manual:

English Spanish
Quick Setup Guide:

English Spanish
Spec Sheet:

English Spanish
Cleaning Instructions:

English Spanish

Videos

500 Series Guide

500 Series Storm SmartFlo: How to replace Water Cartridge

Manuals & How-To Videos

Top Loading Dispensers

Rental Top Load Hot & Cold Dispenser

Item No. 41000901

View Details

Documents

User Manual:

English Spanish
Quick Setup Guide:

English Spanish
Spec Sheet:

English Spanish
Cleaning Instructions:

English Spanish

Videos

Pure Water Dispenser 100 Series Cleaning Instructions

Pure Water Dispenser 100 Series

Primo White Hot & Cold Cooler

Item No. 41000903

View Details

Documents

User Manual:

English Spanish
Quick Setup Guide:

English Spanish
Spec Sheet:

English Spanish
Cleaning Instructions:

English Spanish

Videos

Pure Water Dispenser 100 Series Cleaning Instructions

Pure Water Dispenser 100 Series

Pure Water Dispenser^® 200 Series

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

Pure Water Dispenser^® 200k Series

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

Pure Water Dispenser^® 300 Series

Spec Sheet: English | Spanish
Cleaning: English | Spanish
Quick Start Guide: English | Spanish
Manual: English | Spanish

Support Links

Register My Product

Customer Service

If you ever have a problem or question regarding your equipment, contact us so we can assist.

Manage My Account

Access your account online to review your invoice, make a payment, view delivery schedule and more.

MOST COMMON

Frequently Asked Questions

Do all 3-to-5 gallon bottles fit all water dispensers?

Yes, our convenient 3 and 5-gallon bottles fit all of our dispensers.

Are Primo bottles BPA-free?

Yes. Primo Water bottles are BPA-free.

What filtration processes are used by Primo Water?

Using a 9-step purification process, we ensure that you enjoy high-quality, great-tasting water.

Can I change the amount of water I want delivered?

You can use your online account or MyWater+ app to change your water order, adjust your delivery schedule.

View FAQs

Equipment Support

Bottom Loading Dispensers

Top Loading Dispensers

Pure Water Dispenser® 200 Series

Pure Water Dispenser® 200k Series

Pure Water Dispenser® 300 Series

Support Links

Register My Product chevron-right

Customer Service chevron-right

Manage My Account chevron-right

Frequently Asked Questions

Do all 3-to-5 gallon bottles fit all water dispensers?

Are Primo bottles BPA-free?

What filtration processes are used by Primo Water?

Can I change the amount of water I want delivered?

Pure Water Dispenser^® 200 Series

Pure Water Dispenser^® 200k Series

Pure Water Dispenser^® 300 Series

Register My Product

Customer Service

Manage My Account