Primo White Hot & Cold Cooler
Frequently Asked Questions
Where does Primo Water come from?
Primo Water originates from municipal sources. It then goes through a nine-step purification process that involves filtration, UV sterilization and mineral addition for taste perfection before it goes inside one of our 3- or 5-gallon bottles and into your home.
Why choose bottled water delivery service over buying water at the store?
Having our products delivered to your home or office is convenient and affordable. It saves the time and effort of carrying water in from the car and is always available when and where you need it.
What is the bottle made out of?
They are called returnable for a reason. Our 3– and 5–gallon bottles are made from polycarbonate – a strong clear and reusable* type of plastic – which can withstand ample force while being transferred and stored!
Alkaline Bottled Water
Enjoy refreshing Primo Water Plus, a purified water enhanced with minerals for a clean, crisp taste. Primo Water Plus has a pH level of 9.5 at the time of bottling.
Should I use a water dispenser?
Water dispensers are designed to dispense bottled water from returnable 3- and 5-gallon bottles, making them ideal for refilling drinking glasses, water bottles or when cooking. The type of water dispenser you choose depends on a few factors, including available space and lifestyle.
Water dispensers are designed to dispense bottled water from returnable 3- and 5-gallon bottles, making them ideal for refilling drinking glasses, water bottles or when cooking. The type of water dispenser you choose depends on a few factors, including available space and lifestyle.
Why drink bottled water?
Water helps nearly every part of the human body function efficiently. Considering that our bodies are up to 60%* water, it is important to understand water’s role in healthy lifestyles.
Our bottled water is produced to meet stringent quality and safety standards. The Food & Drug Administration regulates bottled water safety and quality.
Curious about the water types we offer? View Water Types.
Water helps nearly every part of the human body function efficiently. Considering that our bodies are up to 60%* water, it is important to understand water’s role in healthy lifestyles.
Our bottled water is produced to meet stringent quality and safety standards. The Food & Drug Administration regulates bottled water safety and quality.
Curious about the water types we offer? View Water Types.
Why Primo Water?
At Primo Water, we are proud of the quality of our bottled drinking water products. Our water brands meet or exceed all applicable bottled water standards for quality and safety at the federal and state level.
Want to learn more about our water? View our water reports.
At Primo Water, we are proud of the quality of our bottled drinking water products. Our water brands meet or exceed all applicable bottled water standards for quality and safety at the federal and state level.
Want to learn more about our water? View our water reports.
Explore Primo Water Solutions
Delicious water conveniently delivered to your home or business every two weeks*. Choose your water type and dispenser.
Fill your family's hydration needs at one of our 37,000+ retail locations, with affordable purified, quality Primo water.
Purify your tap water directly with an advanced filtration system, quickly installed by our filtration specialists.
*The human body’s water composition information is sourced from the U.S. Geological Survey (USGS). For more details, visit www.usgs.gov. This content is for informational purposes only and should not be considered medical advice. Always consult with a healthcare professional regarding your health and hydration needs.
