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BRING A BOTTLE. TAKE A BOTTLE.

Pickup pre-filled 5-gallon water bottles at a retail location near you. We even add minerals to the water for added awesome taste.

Find an Exchange Station Near You

With exchange stations located in convenient locations nationwide, staying hydrated has never been easier.

Why Choose Water Exchange?

Pre-Filled Exchange Water is our fastest, most convenient pickup option for your home, office, or wherever you need it!

CONVIENENT

Bottles are cleaned and filled in a contaminant-free environment.

BEST TASTE

We add minerals for the best water taste that you’ll notice!

LESS WASTE

Say goodbye to single-use plastic water bottles for good.

HOW IT WORKS

Step 1: Buy a Pre-Filled Bottle

Visit any participating retailer and purchase a pre-filled 5-gallon Primo water bottle. These bottles are ready to go with high-quality purified water, so you can skip the hassle of filling them yourself.

HOW IT WORKS

Step 2: Drink It Down

Enjoy the refreshing taste of Primo Water. Whether you’re hydrating throughout the day or using it for cooking, you’ll love the convenience and quality of every sip.  

HOW IT WORKS

Step 3: Exchange When Empty

Once the bottle is empty, you can exchange it for a freshly filled one at a discounted price. Simply swap your empty bottle for a new pre-filled bottle and keep the hydration going without the need to constantly buy new bottles. 

Every Drop Counts

Reduce Plastic Waste

By choosing Primo services, you're helping to reduce plastic waste and minimize your environmental footprint. Each 5-gallon water bottle saves up to 1,500 single-serve plastic bottles from landfills and oceans, making a positive impact on the planet.

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Carbon Neutral

Primo Water commits to responsible water sourcing, waste reduction, recycling and efficient transport.

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Our Purification Process

Primo Exchange Water not only goes through an advanced filtration process to remove undesirable elements but has added minerals for a crisp, refreshing taste.

Public water system or deep well**
  • 1 COARSE FILTRATION Remove sediment & pipe scale
  • 2 Fine filtration Remove iron and fine particles
  • 3 CARBON FILTER Remove odor, taste & chlorine
  • 4 SOFTNESS Remove scale-causing mineral salts
  • 5 ULTRAVIOLET STERILIZATION Kills bacteria
  • 6 REVERSE OSMOSIS Purifies Water
  • 7 MINERAL
ADDITION For taste perfection
  • 8 OZONATION For safety & freshness
  • 9 BOTTLE INSPECTION, SANITIZATION & FILLING Guarantees quality
Primo Exchange Station
Customer Testimonials
  • The exchange process is simple and the water tastes so good!
    Nicole
  • Being an exchange customer allows me the flexibility to drop off my empty bottles and pick up a new one as part of my regular grocery shopping trips.
    Erin

Exchange FAQs

Does Primo Pre-Filled Exchange Water contain Fluoride? 

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Our Exchange water does not contain fluoride.

Where can I view your Water Quality Report?

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Our Water Quality Reports (Form SB-220) can be viewed at: https://www.water.com/responsibility-governance.

Do Primo Exchange Water bottles fit all water dispensers?

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Primo Water bottles are designed to meet standard specifications and should fit most water dispensers.

Does Primo Exchange Water have an expiration date?

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According to the U.S. Food and Drug Administration (FDA), bottled water has no expiration date. Primo Water can be stored indefinitely as long as the bottles are kept in a cool location and out of direct sunlight.

WATER COOLERS

Water Dispensers for Any Lifestyle

Pour yourself a glass of water from a water bottle dispenser that goes anywhere, no hook-ups required! With options like top-or-bottom loading, countertop, heating-and-cooling, and even single-serve coffee, choose the perfect dispenser for you.

More Water Solutions

Water Delivery
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Delicious water conveniently delivered to your home or business every two weeks*. Choose your water type and dispenser.

Water Refill or Exchange
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Fill your family's hydration needs at one of our 37,000+ retail locations, with affordable purified, quality Primo water.

Water Filtration Systems
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Purify your tap water directly with an advanced filtration system, quickly installed by our filtration specialists.

Interested in a Primo Water Exchange or Refill Station at your business?

Fill out a brief form about your business and we will be in touch.

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