Primo® Purified Bottled Water
Frequently Asked Questions
Where does Primo Water come from?
Primo Water originates from municipal sources. It then goes through a nine-step purification process that involves filtration, UV sterilization and mineral addition for taste perfection before it goes inside one of our 3- or 5-gallon bottles and into your home.
Why choose bottled water delivery service over buying water at the store?
Having our products delivered to your home or office is convenient and affordable. It saves the time and effort of carrying water in from the car and is always available when and where you need it.
What is the bottle made out of?
They are called returnable for a reason. Our 3– and 5–gallon bottles are made from polycarbonate – a strong clear and reusable* type of plastic – which can withstand ample force while being transferred and stored!
Should I use a water dispenser?
Water dispensers are designed to dispense bottled water from returnable 3- and 5-gallon bottles, making them ideal for refilling drinking glasses, water bottles or when cooking. The type of water dispenser you choose depends on a few factors, including available space and lifestyle.
Water dispensers are designed to dispense bottled water from returnable 3- and 5-gallon bottles, making them ideal for refilling drinking glasses, water bottles or when cooking. The type of water dispenser you choose depends on a few factors, including available space and lifestyle.
Why drink bottled water?
Water helps nearly every part of the human body function efficiently. Considering that our bodies are up to 60%* water, it is important to understand water’s role in healthy lifestyles.
Our bottled water is produced to meet stringent quality and safety standards. The Food & Drug Administration regulates bottled water safety and quality.
Curious about the water types we offer? View Water Types.
Water helps nearly every part of the human body function efficiently. Considering that our bodies are up to 60%* water, it is important to understand water’s role in healthy lifestyles.
Our bottled water is produced to meet stringent quality and safety standards. The Food & Drug Administration regulates bottled water safety and quality.
Curious about the water types we offer? View Water Types.
Why Primo Water?
At Primo Water, we are proud of the quality of our bottled drinking water products. Our water brands meet or exceed all applicable bottled water standards for quality and safety at the federal and state level.
Want to learn more about our water? View our water reports.
At Primo Water, we are proud of the quality of our bottled drinking water products. Our water brands meet or exceed all applicable bottled water standards for quality and safety at the federal and state level.
Want to learn more about our water? View our water reports.
Reduce Plastic Waste
By choosing Primo services, you're helping to reduce plastic waste and minimize your environmental footprint. Each 5-gallon water bottle saves up to 1,500 single-serve plastic bottles from landfills and oceans, making a positive impact on the planet.
Primo Water commits to responsible water sourcing, waste reduction, recycling and efficient transport.